Support
Real help from real people.
We answer when you call, and our systems work behind the scenes to keep everything running smoothly.
Log a ticket
Send our helpdesk a request right here on this page.
Customer portal
View bills, usage and manage your account.
Call 1300 238 266
Talk to our Australian-based support team.
Speed test
Check your connection speed and share results with us.
Support portal
Log a support ticket
Tell us what's happening and our helpdesk team will reply by email. For urgent outages, call 1300 238 266.
Great Support is Our Passion
Telco’s in Australia have a bit of a bad reputation when it comes to support. Waiting on hold for up to an hour to talk to someone is, sadly, not an uncommon scenario. AFT Communications is different – our average answer time is under 1 minute, so you can rest assured that we’re easily reachable whenever you need us. Give us a call on 1300 238 266 and see for yourself!
Contact UsAustralian owned & operated
AFT Communications is an Australian-owned business with a Local Support Team. We are based on the Gold Coast, Queensland, with our core infrastructure operating in Brisbane.
Low cost of entry, low risk
AFT Communications provides our partners an opportunity to enter the highly lucrative VoIP market with very low capital expenditure and virtually no risk. Leverage our investments in infrastructure and innovation as a quick and easy way to start providing VoIP services to your customers today.
Why We're Different
VoIP is our passion, and we listen to feedback regarding our products and services - that's why we lead the way with our impressive customer Cloud PABX portal and unique features. We want to offer the best product to our wholesale customers and their customers.
Find Out MoreA broad product portfolio
AFT Communications offers a comprehensive range of voice and complementary services. In our years of experience serving the market, our product portfolio has expanded to meet ever-changing demands. Whether you need Hosted PBX, SIP trunking, Virtual Fax, Conferencing, NBN or other related services, AFT Communications has you covered.
Competitive, scaling rates
For established Voice Service Providers who maintain their own infrastructure, AFT Communications provide a competitive and reliable Wholesale Call Termination Service. To discuss minimum call commitments and pricing please contact our sales team on 1300 238 266 or email sales@aftc.co
Frequently asked questions
Quick answers on connections, phones and billing.
Policies & compliance
Complaints, hardship, privacy and CIS documents.