Solution
Business PBX
Keep your team connected and your customers within reach. AFT's Business PBX brings calls, messaging, video and team communication together in one easy-to-manage cloud phone system — on desk phones, mobiles, tablets and computers, backed by Australian-based support.
Voice
Make every call count — a cloud phone system that grows with you.
Easy to manage
A simple online portal lets you review settings and make changes whenever you like.
Plug & play
No handset setup needed — phones configure themselves automatically from the AFT cloud.
NBN ready
Your phone system keeps working when you change internet plans or upgrade to faster NBN.
A complete picture
Call data turned into easy graphs and real-time reports to help run your day.
Business Hosted PBX
Our Hosted Business PBX phone system is ideal for small to medium-sized businesses requiring 2–30 phone lines.
Hosted PBX is perfect for start-ups or expanding businesses: easy to set up, affordable, packed with business-grade features and designed to grow with your business.
Because it isn't tied to a central PBX system, phone lines in the same network can be operated from different sites anywhere in Australia and the world — perfect for satellite offices. Calls can be routed to a different location or mobile so you can work out of the office.
Features & call quality
Lots of essential PBX features are included free: voicemail-to-email, hunt groups, auto attendant, divert calls to a mobile and one-touch features like call hold, park and pickup. Not all VoIP providers offer these inclusions.
Competitive call rates without compromising call quality. When combined with an AFT internet service, you get premium voice calling through Quality of Service (QoS) optimisation.
What is a Hosted PBX?
A Hosted Private Branch Exchange (PBX) is a phone system that runs over the internet. Staff can share business numbers, stay in touch with each other and use messaging, video chat, call queues and transfers.
It uses Voice over IP (VoIP) to make and receive calls through the internet, so there's far less hardware to buy and maintain — keeping your costs down. It suits any business with 2 or more users and works on internet-connected handsets, smartphones, tablets and computers.
Reliable, with Australian support
Missed calls are missed opportunities. Your calls are handled in the AFT cloud, hosted across Australian data centres, so you stay connected even if your local area has an outage.
If something does go wrong, our 100% Australian-based team is ready to help — you'll always talk to a real person who will investigate and fix the problem.
IP phones & headsets
Bring your own handset, or rent one from us. Boost productivity with a Yealink phone plus a DECT or Bluetooth headset.
Yealink T73U
12-line IP phone, 2.8" colour screen, HD voice with Acoustic Shield, dual gigabit ports, USB & PoE, supports Bluetooth/WiFi adapters, enhanced security.
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Yealink T85W
16-line IP phone, 5.5" adjustable colour screen, HD voice with Acoustic Shield, dual USB & PoE, built-in Bluetooth 5.0 & Wi-Fi 6, enhanced security.
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Yealink T87W
16-line IP phone, 7" touchscreen, HD voice with Acoustic Shield & AI noise cancellation, dual USB & PoE, built-in Bluetooth 5.0 & Wi-Fi 6, enhanced security.
EnquireComprehensive call reporting
See exactly how your phones are used — as raw data or clear graphs — so you can manage staff and workflows better.
How it works
Free consultation
We talk through your sites, users and goals to design the right phone system solution.
Tailored proposal
Clear pricing with no hidden fees, and options to suit your budget.
Install & migrate
Our Australian team handles setup, number porting and cut-over with minimal downtime.
Ongoing support
Local support by phone, helpdesk and customer portal whenever you need it.
Ideal for
- Start-ups and growing businesses with 2–30 staff
- Multi-site and satellite offices
- Remote and hybrid teams working from mobiles or softphones
- Businesses replacing an ageing on-site PBX
Frequently asked questions
Can I keep my existing phone numbers?
Yes. We port your existing numbers across, including 1300 and 1800 numbers, and manage the process for you.
What phones do I need?
Use supported IP desk phones, cordless handsets, or softphone apps on your computer and mobile. We can supply pre-configured handsets.
What happens if my internet goes down?
Calls can automatically divert to a mobile or another site, so customers can still reach you.
Which features are included?
Voicemail-to-email, auto attendant (IVR), hunt groups, call queues, call transfer, hold, park, pickup, on-hold music and time-based routing.
Can I add users later?
Yes. Add or remove extensions any time through the portal — you only pay for what you use.
Works well with
A hosted business phone system works best on reliable business internet. Add 1300 and 1800 inbound numbers, keep staff connected on the road with business mobile plans, or bring your own system with IP voice SIP trunks. See all Voice & Phone Systems.
Our Partners
