Solution
Inbound Numbers
Simplify how customers reach you across Australia. We set up 13, 1300, 1800 or Smart Numbers with flexible routing — giving your business one memorable point of contact, wherever you operate.
Voice
13, 1300, 1800 and Smart Numbers with flexible routing.
13 / 1300 / 1800
National numbers that build trust and recall.
Smart Numbers
Premium, memorable numbers for your brand.
Time & location routing
Send calls to the right team at the right time.
Call reporting
See call volumes and missed calls at a glance.
Australian business phone numbers
Need a complete setup? Combine your inbound number with a business phone system or IP voice to centralise communication and reduce overhead.
One number
Your business should have one number, just like one website address — never changing, portable and easy to remember.
Route calls
Route calls to the local branch based on the caller's location, or whether they're calling from a mobile or landline.
Answer anywhere
Follow the sun and receive calls East to West based on each office's operating hours.
Easy relocations
Moving? Your number stays the same anywhere in Australia — no stationery reprints.
Pricing
13 Numbers
$19.95/mth
- Shorten your inbound number
- Easy for customers to remember
- Route your number any way you like
- Minimum cost over 24 months $478.80
1800 Numbers
$19.95/mth
- Free for your callers
- Helps attract customers
- Route your number any way you like
- Minimum cost over 24 months $478.80
1300 Numbers
$19.95/mth
- Most popular inbound number
- Setup fee: $0
- Route your number any way you like
- Minimum cost over 24 months $478.80
Smart Numbers
$19.95/mth
- Minimum setup cost $275
- Add your business name, e.g. 1300 AFTCOMMS
- We do all the work for you
- Minimum cost over 24 months $753.80
How it works
Free consultation
We talk through your sites, users and goals to design the right inbound number solution.
Tailored proposal
Clear pricing with no hidden fees, and options to suit your budget.
Install & migrate
Our Australian team handles setup, number porting and cut-over with minimal downtime.
Ongoing support
Local support by phone, helpdesk and customer portal whenever you need it.
Ideal for
- National brands wanting one memorable number
- Businesses with branches in multiple states
- Sales and service teams with after-hours routing
- Marketing campaigns that need call tracking
Frequently asked questions
What's the difference between 1300 and 1800?
1800 calls are free for callers. 1300 calls cost callers a local call rate, usually lowering your call costs.
Can calls go to my mobile?
Yes. Answer points can be any landline, mobile or VoIP service, and changed at any time.
Can I bring my existing 1300 number?
Yes, we can transfer existing inbound numbers to AFT.
Works well with
1300, 1800 and 13 numbers make your business easy to reach. Route them to a hosted PBX, business mobiles or IP voice lines. View all Voice & Phone Systems.
Our Partners
